Privacy Policy
Welcome to 8 Piston Productions. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request services, or interact with us online.
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide, including:
Name
Phone number
Email address
Vehicle information (VIN, make, model, year, mileage)
Billing and payment information
Service history and repair requests
Any information submitted through contact forms, quote requests, or appointment scheduling
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Website usage data
Cookies and tracking information
2. How We Use Your Information
We use collected information to:
Provide automotive repair and maintenance services
Respond to inquiries and customer support requests
Schedule appointments and send service updates
Prepare estimates and invoices
Process payments
Improve our website and customer experience
Send promotional or marketing communications (only where permitted)
Maintain business records and comply with legal obligations
3. Sharing of Information
We do not sell your personal information.
We may share information with trusted third parties when necessary to operate our business, including:
Payment processors
Website hosting providers
Email or communication service providers
Parts suppliers and warranty providers
Legal, accounting, or regulatory authorities when required by law
All third parties are expected to protect your information appropriately.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and analyze website traffic.
Cookies may be used to:
Remember user preferences
Analyze website performance
Improve user experience
Support marketing or advertising efforts
You may disable cookies through your browser settings, though some website features may not function properly.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no internet transmission or electronic storage system can be guaranteed to be 100% secure. You use our website at your own risk.
6. Retention of Information
We retain personal information only as long as necessary for:
Business operations
Warranty and repair records
Tax and legal compliance
Dispute resolution
We may securely delete or anonymize information when no longer required.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
We encourage you to review their privacy policies separately.
8. Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including:
Access to your data
Correction of inaccurate information
Request deletion of information
Withdraw consent to marketing communications
Request information about how your data is used
To exercise these rights, contact us using the information below.
9. Children's Privacy
Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
11. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
8 Piston Productions
Email: service@8pistonproductions.com